Spring CitedTerms of service
The service
Spring Cited provides research, audits, written recommendations and, on the monthly plan, implementation help to improve how often a business is mentioned in AI assistant answers.
No guarantee of placement
AI assistants are run by third parties and change their answers often. We do not and cannot guarantee that any AI assistant will mention, recommend or rank your business. We guarantee the work described in your plan, not a specific outcome.
Audit refund
If your Audit + Fix Kit doesn’t include at least 10 specific, actionable recommendations, email us within 14 days of delivery for a full refund.
Monthly plan
The monthly plan bills every month through Stripe and continues until you cancel. You can cancel anytime by email, and cancellation takes effect at the end of the current billing period. We don’t refund partial months.
Your approvals and accounts
We don’t publish, submit or change anything under your business’s name without your approval. You’re responsible for the accuracy and regulatory compliance of claims about your services, including any review by your medical director.
Reviews and rankings
We don’t write, buy or incentivize reviews. We tell you before any paid directory placement, and you decide whether to buy it.
Liability
[PLACEHOLDER: limitation of liability, governing law and dispute terms. Have a lawyer draft these.]